Faye

Faye offers a contemporary perspective on the trilogy ring through an east-west arrangement. The three-stone design has a distinctive rhythm, bringing character to the way the diamonds sit together. It is a lovely choice for someone who values individuality within an enduring engagement-ring style.

Your jewellery comes with a lifetime warranty against manufacturing defects, offering reassurance beyond the moment you first receive it. If you have a concern about your piece, our team is here to help you understand the cover and the next steps.

Please contact us with your order details and a description of the concern so we can advise. We are happy to explain the full warranty terms for your chosen piece before you order.

Speak to our team.

Enjoy one complimentary re-finish within the first year after purchasing your piece. The service includes a polish to refresh the finish and a check of any claws, helping you keep your jewellery looking its best.

Contact our team with your order details to arrange your service. If the inspection identifies anything that needs further attention, we will explain the recommended next steps.

Arrange your complimentary re-finish.

We offer free insured delivery, with care taken over the journey of your jewellery as well as the piece itself. The expected timescale depends on the design and the options you choose, so please speak to us before ordering if you have a particular date in mind.

Whether you are planning a proposal, a wedding or a special gift, we can discuss the expected timing for your chosen piece and help you understand the delivery arrangements.

Choosing jewellery is personal, and we want you to feel comfortable with your decision. We offer 30-day returns, subject to our returns policy and the conditions that apply to your order.

Please check eligibility before ordering, particularly if your piece is personalised or bespoke. If you would like to arrange a return, contact our team with your order details first so we can explain the process and the applicable conditions.

A beautiful ring should feel right as well as look right. Our 60-day ring resizing service gives you the opportunity to speak to us about the fit after you receive your ring, with suitability and any conditions depending on the design.

Planning a surprise or unsure of the size? Contact us before ordering. We can talk through the options for your chosen ring and explain any design-specific limitations before you make your decision.

Speak to our team.

The moment a piece of jewellery is received should feel special. We take care with the way your chosen piece is prepared and presented, whether it is a gift for someone you love or something meaningful you have chosen for yourself.

If you are planning a particular occasion or have a question about packaging or gift presentation, speak to our team before ordering. We can explain the presentation for your chosen piece and discuss any requests with you.

Speak to our team.